Shipping Reconciliation

Through our shipping reconciliation process you are charged the actual and exact shipping carrier costs. We do not make any money on shipping.

When you checkout, the shipping costs are an estimate. The actual shipping costs could be more or less than what the shopping cart estimates.

On a weekly basis, we will reconcile your actual shipping charges against your shipping estimates paid and notify you by email. You can also check this page to see the current status of the shipping reconciliation procecss. In the likely event you will be owed a refund, we'll issue account balance credit or gift card. In the event your actual shipping charges are higher, you will receive an email with the amount due and a link to pay the balance.