How do I get help?

If you have a question not answered in our support center, please feel free to contact us via email at wholesale@sextoy.com.

Please be sure to include the following information: Name, Account Number, Order Number (if applicable), and a detailed description of your question. 

We strive to respond to all messages within one business day. If you have not received a response within 24 business hours, please check your spam file, as sometimes our emails are inadvertently filtered. It is strongly suggested that you whitelist wholesale@sextoy.com or add us to your contacts so that you can receive responses from us.

Alternatively, you can call us at  866-895-0697. If leaving a voicemail, please be sure to include all details outlined above.